Human Resources

Communication and Emotional Management of Human Talent Course

Taught by: Aris Yupanqui - Coach Consultant in Voice, Archetypes of Communication and Social Relations.

  • Basic
  • 4484 students
  • 4.7
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Online course description

The purpose of this course is to show the importance of persuasive and strategic communication in the daily relationship with your stakeholders, from the awareness of how emotions influence the behavior of the different professional profiles present in the human talent of an organization.

What will I learn?

In this course you will learn to recognize the different personality styles that are part of the professional space in any organization, in order to understand their behavioral characteristics and design a communication strategy in accordance with the emotional states they usually inhabit.

Who is it aimed at?

All people who have to relate to any type of stakeholders and their professional success depends on the level of empathy and connection they achieve in their interactions.

 

Requirements

 

No previous technical knowledge is required.

Content of the course Communication and Emotional Management of Human Resources

  • Module 1Personality

    4 Capsules 00:31:38

    • Capsule 1: Welcome and Introduction
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    • Capsule 2: Behavioral Profiling
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    • Capsule 3: Beliefs: Biochemical Behavioral Cocktail
      Premium Access
    • Capsule 4: Professional Strengths
      Premium Access
  • Module 2Persuasive Communication

    3 Capsules 00:20:36

    • Capsule 1: Communication Movements
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    • Capsule 2: Communication Models
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    • Capsule 3: Rapport and Empathy
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  • Module 3Emotional States

    2 Capsules 00:13:32

    • Capsule 1: Stress and Personality
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    • Capsule 2: Light and Shadow
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  • Module 4Strategy

    4 Capsules 00:15:59

    • Capsule 1: Discourse and Intent
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    • Capsule 2: Persuasion Skills
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    • Capsule 3: Strategic Communication
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    • Capsule 4: Farewell and Closure
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Final examTo obtain your course pass certificate, you will have 2 attempts per day to pass a multiple-choice exam with more than 70%.

About our expert

Aris Yupanqui, teacher of the course Communication and Emotional Management of Human Talent.

Aris Yupanqui

Consultant Coach in Voice, Communication Archetypes and Social Relationships.

Experience of more than 15 years empowering the conscious use of his voice to achieve personal and professional goals, working on verbal, nonverbal and emotional language as a tool of persuasion and influence, creator of the Lukibo Method®, he works using tools of Vocal Technique, Coaching, Storytelling, NLP and Neuroscience. Professional in Business and Life Coaching, Bachelor in Music with emphasis in Musical Composition, as a Speaker, Singer, Commercial Voice and author of the book "Voice, Emotion and Purpose" ©.

Get certified and boost your career

On behalf of Saint Ignatius University
Optional certificate template for our course*San Ignacio University will certify all NETZUN students.

About the institutions

Netzun - online courses
Edtech company, founded in 2015 and specialized in virtual education based on the 'microlearning' methodology. Its purpose is to democratize the knowledge of extraordinary people throughout Latin America.
San Ignacio University certifies our courses
San Ignacio University is a U.S. university that stands out for offering a unique and cutting-edge academic experience. It has a highly qualified faculty committed to academic excellence and the integral development of its students.
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