Taught by: Amelia Hernández - Innovation Strategist - Opinno
Co-certifies:
Design Thinking has emerged as one of the most relevant methodologies to help companies face digital transformation, but above all to be able to empathize with consumers and create experiences that generate real value for people. If Customer Experience is the new Marketing, Design Thinking is your secret weapon to succeed.
You will learn the theory and practice of design thinking techniques, analyze divergent and convergent activities, explore new digital tools to bring them into the hybrid context.
General public, regardless of their discipline.
None
4 Capsules 00:13:32
8 Capsules 01:21:07
15 Capsules 02:39:27
1 Capsules 00:07:23
Final examTo obtain your course pass certificate, you will have 2 attempts per day to pass a multiple-choice exam with more than 70%.
Innovation Strategist - Opinno
Expert in developing strategies and methodologies focused on improving the customer or employee experience to help companies in their digital transformation. She has been a consultant for large international companies from Retail to Tourism, Pharma and Finance. At Good Rebels, she was a specialist in digital strategies and market research. Currently, she is Innovation Strategist and Marketing & Communication Project Leader at Opinno.
She holds a degree in International Relations from Brown University (USA). She has been trained in Customer Experience Design and Design Thinking by Ideo, Team Labs, University of Virginia and Foxize.
*San Ignacio University will certify all NETZUN students.
Benefits
Full access to course videos
Downloadable materials
Forum with other students
Certificate of Completion
US$ 2.90Previously US$ 15.00
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US$ 2.90 Previously US$ 15.00
OFFER EXPIRES ON:
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