Human Resources

Candidate Experience Management Course

Taught by: Maria Fernanda Carreras - Recruiting Team Leader Regional - Korn Ferry Argentina.

  • Intermediate
  • 11115 students
  • 4.6
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Online course description

As recruiters, we compete on a daily basis to attract the best candidates in the market. However, it is no longer enough to write an ad, post it and wait for the right resumes to pour in, recruiters must stay ahead of the game by collecting and analyzing the necessary information from our candidates while being aware of the experience we are creating for them.

What will I learn?

In this course you will learn about the aspects of the candidate experience that you should take into account and you will be provided with tools to analyze your own process and implement improvements in your workplace. You will understand what candidate experience is and all its aspects in detail. In addition, we will discuss real cases, metrics and see how to apply it to your current jobs and roles. It will be a mix of theory and practice.

 

Who is it aimed at?

Professionals, HR students and those interested in discovering best practices in the world of recruitment.

Requirements

No previous knowledge is required.

Content of the Candidate Experience Management course

  • Module 1Candidateor Cx Experience

    4 Capsules 00:28:52

    • Capsule 1: Welcome
      Free View
    • Capsule 2: What is candidate experience (Cx)?
      Premium Access
    • Capsule 3: Knowing the key components of Cx
      Premium Access
    • Capsule 4: Analyzing Cx in real cases
      Premium Access
  • Module 2Impactof Cx

    3 Capsules 00:10:18

    • Capsule 1: Impact of the Cx
      Premium Access
    • Capsule 2: Benefits of Cx
      Premium Access
    • Capsule 3: Main Cx challenges
      Premium Access
  • Module 3Cx Strategies

    3 Capsules 00:23:29

    • Capsule 1: How to improve Cx?
      Premium Access
    • Capsule 2: Cx Metrics
      Premium Access
    • Capsule 3: Building my own Cx process
      Premium Access
  • Module 4 Measuringthe Candidate Experience

    3 Capsules 00:12:55

    • Capsule 1: How to measure candidate experience?
      Premium Access
    • Capsule 2: Current Cx Trends
      Premium Access
    • Capsule 3: Cx Summary and Farewell
      Premium Access

Final examTo obtain your course pass certificate, you will have 2 attempts per day to pass a multiple-choice exam with more than 70%.

About our expert

Maria Fernanda Carreras, candidate experience management course teacher

Maria Fernanda Carreras

Recruiting Team Leader Regional - Korn Ferry Argentina.

Degree in Organizational Psychology from Universidad Peruana de Ciencias Aplicadas with experience in talent acquisition solutions and helping organizations find and retain the best talent. Recruitment expert and passionate about global sourcing, innovative HR tools and technologies. She is currently part of Korn Ferry Argentina, in the Recruiting Process Outsourcing business line. As Regional Recruiting Team Leader, contributing to the growth of the company. He believes that the keys to success in the world of Talent Attraction and Retention is to always be focused on developing and implementing improved search strategies, using multiple channels to build active candidate pools, as well as building and maintaining a relationship of trust with team members and key stakeholders. Work proactively identifying opportunities for improvement and make constructive suggestions for change. Escalate, negotiate and solve problems!

Get certified and boost your career

On behalf of Saint Ignatius University
Optional certificate template for our course*San Ignacio University will certify all NETZUN students.

About the institutions

Netzun - online courses
Edtech company, founded in 2015 and specialized in virtual education based on the 'microlearning' methodology. Its purpose is to democratize the knowledge of extraordinary people throughout Latin America.
San Ignacio University certifies our courses
San Ignacio University is a U.S. university that stands out for offering a unique and cutting-edge academic experience. It has a highly qualified faculty committed to academic excellence and the integral development of its students.
Online education for your professional growth
Short courses applying the micro-learning methodology
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your courses
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